Generative AI is rapidly transforming many industries across the globe and financial services is one of them. To better understand the impact of GenAI and AI in general on the financial services space, our next few episodes will be focused on speaking to companies and leaders in this space. To begin unpacking this topic we spoke with Raoul Nanavati, Co-founder & CEO, Navana. Navana.ai empowers businesses to create user-friendly digital interfaces for the next billion and is actively working with financial services firms to help them interact with their customers in regional languages. During our conversation we discussed:

🗺️ Raoul’s journey to starting Navana
🤖 Understanding LLMs
💡 Cracking the difficult problem of voice LLMs for Indic languages
🧰 Product overview, traction and technology
💰 Business model of Navana
🧭 2024 for Navana

Listen to this episode for perspectives on how GenAI is changing financial services in India

Timeline

00:00 Start
00:43 Introduction
01:34 About Raoul
02:42 What is a LLM? Why is it important now?
05:01 Challenges in training LLMs for Indic languages
07:10 What is the problem that Navana is solving?
10:48 Products provided by Navana
12:29 How are financial services using LLMs
15:25 Insights into customer behaviour when using LLMs
18:50 Technical challenges in implementing LLMs for financial services
21:04 Benchmarking Navana’s LLM
22:47 Navana’s business model
23:39 What’s in store for Navana in 2024
25:58 Contacting Navana

Contact Navana

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