In the latest episode, we dive deep into the world of loyalty programs and their intersection with payments with special guest Rishi Batra, Co-Founder and COO of Twid. India’s loyalty market is rapidly growing, and Twid is at the forefront of redefining how consumers engage with rewards. In this episode we discuss:
📈 Loyalty trends in India
🪙 Pay with points innovation
⚔️ Challenges in building a reward network
💰 Economics of loyalty
🔮 Future of loyalty
Tune in to the full episode to learn more about the exciting innovations shaping the future of loyalty in India.
Timeline
00:00 Start
00:45 Introduction
01:27 About Rishi
02:30 Loyalty landscape in India
03:31 Challenges in loyalty in India
06:58 Twid’s secret sauce
11:20 Customer journey
12:42 Challenges in building the world’s first reward payment network
16:37 Economics of Loyalty
19:05 Reward Mandates
21:36 Road ahead for Twid